CSA Practice Test Set - 10

 1. The Now Platform is an example of which cloud computing mode?

- Software-as-a-Service (SaaS)

- Application Platform-as-a-Service (aPaaS)

- Platform-as-a-Service (PaaS)

- Infrastructure-as-a-Service (IaaS)

2. A role is a:

- Set of members  to a subscription

- Set of users delegate to perform different tasks

- Collection of permissions

- Set of users who share a common purpose

- Individual to whom you have granted access to your ServiceNow instance

- Collector of tasks

3. When using Fom Designer, icons presented on each field include which of the following? Select 3 Answers from below options.

- Field icon

- Reference icon

- Remove icon

- Edit icon

- Handle icon

4. A filter is a set of conditions applied to a table to help you find and work with a subset of data. In the Now Platform, filter conditions are also referred to as:

- Breadcrumbs

- Field Values

- Title Bars

- Column Headings

5. When configuring an email notification, where can you choose field values from the record to include within the message?

- Select variables

- Select field pane

- Variables context menu

- Platform variables

6. Which feature does allow users to manage which notifications they receive about various  activities occurring in the platform?

- Subscriptions

- ServiceNow Mobile

- Now on Now

- Platform Chat

7. Which of the following action is recommended when you want to perform system maintenance?

- Terminate logged in user's sessions

- Mark logged in users inactive

- Lock out logged in users

- Impersonate logged in users

8. From the end user's perspective how are the products and services in the service catalog organised?

- Task and Subtasks

- Categories and Subcategories

- Tickets and Requests

- Incidents and Problems

9. Which field type does display records from another table?

- Reference

- String

- Attachments

- Choice

10. Which of the following do best describe Tasks? Select 3 Answers from the below options.

- Tasks are repeatable processes

- Tasks can only be performed once

- Tasks lead to quicker resolution times

- Tasks minimize the possibility of human error