ServiceNow Developer Interview Questions - 12

1. Could you please tell what is the execution order of business rules.

2. Can we use GlideAjax in onSubmit client script. If yes, then what will be the impact.

3. Can we use previous object in Async business rule.

4. What is spokes?

5. I have one requirement that in incident form when we select assignment group and if the selected group doesn't have any member then worknotes should be updated like "No member is available in selected group" and if any member available then worknotes should be updated like "Members are found". How we can achieve it. 

(Note: Above question is scenario based and interviewer has asked me share my screen and to implement in PDI)

6. I want to add a new change type. How we can do it.

7. What is Import set.

8. What is approval co-ordinator activity in workflow?

9. How to make attachment mandatory in catalog item.

10. Let's say we have glide incident table and we have 1000 records in that table, but I want to print only 100 incident numbers. How we can do it.

ServiceNow Developer Interview Questions - 11

Hello friends,

I'm very excited to adding my ServiceNow developer interview questions which I have recently given in a well-known MNC company. I hope you liked it, so without any delay let's get start:

1. What is the difference between join and branch activity in workflow?

2. What is the use of turnstile activity in workflow?

3. How to call another workflow in workflow?

4. What is the difference between  display business rule and on load client script?

5. Let's say I have one group named CMDB owners and my requirement is that when I created any CI in CMDB, so if their status is installed and owner is not empty then that owner should be added in our CMDB owners group as well and if I update any CI owner then our group member also should be updated. How we can achieve it.

6. I want to print record sysID using client script. How we can do it.

7. Is gs.log() function is working in scoped application.

8. I want to restrict admin to editing of short description from list view of incidents. How we can do it.

9. Explain any real time scenario where you have used script include and client script both.

10. What is the difference between performance Analytics and Reporting.

11. What happen if we give table.*  and not table.none to abc user in incident table.

12. What is difference between background script and fix script.

ServiceNow Developer Interview Questions - 13

Hello friends,

Today I'm adding a new post in our servicenow developer interview series. I hope you like it.

1. What is the benefits of using scripted API rather than using Table API.

2. Let's say we have one notification and we are triggering that notification to caller and assigned to user fields and now in caller and in assigned to field user is same then how many mail does user receives.

3. What are the different types of authentication methods available in REST message.

4. Can we call REST message using Async business rule.

5. can we write both server and client side code in same UI action. If yes, then how.

6. Can you explain any realtime example where you have used all ITSM modules (incident, change, problem and service request).

7. I want to add one new change type, how can I do.

8. Let's say I have resolved 100 in progress incidents  mistakenly, but I want to again change it to in progress. How we can do this and also ensure that while changing their state to in progress no notification should be triggered to the respective users.

9. In notification there is something called as weight, what does it mean.

10. What are the different objects available in mail script.

Note : Many of you commenting that where is the answers of these questions so for answers please check out my youtube channel servicenow world.

ServiceNow Developer Interview Questions - 15

Hello Friends,

Today I'm adding new part in our servicenow developer interview series. Hope you liked it.

1. Could you please tell available modules where we can write our client side code.

2. could you please tell available modules in servicenow where we can write our server side code.

3. Let's say we have one business rule and workflow and their logic is conflicting then which one is applied.

4. Which is more secure REST or SOAP and why.

5. In change module I want to send the notification to the CAB manager before 5 minutes of planned start date/time. How we can achieve this.

6. Could you please elaborate what is the difference between on start and on before transform map script.

7. Let's say we have one itil user and one of the admin gives him table.* ACL access in read operation then what will happen. (assume table is incident).

8. I want to show only in progress incidents to itil user, how we can achieve this.

9. Assume there is one field in incident table their name is  reason condition is that I want to make this field mandatory if incident is going to resolved and their SLA is breached. How you can do.

10. what is the order of execution of ACL.

ServiceNow Developer Interview Questions - 10

Hello friends,

Hope everyone doing well, today I'm adding new post in servicenow developer interview questions series.   

1. How to create new change type.

2. When and where to use set workflow(false) .

3. How to show attachment of incident record to problem record as well.

4. How to decide people in CC, BCC, To.

5. How to print no. of records assigned to each group.

6. How to stop updating a incident when priority and assignment group is empty.

7. How to hide impact details for particular priority.

8. How to open any module in new tab.

9. Can we call workflow from business rule.

10. How to pass data from one activity to another activity in workflow.

Note : It's my humble request if anyone know the answer , please write in the comment with question number.

ServiceNow Developer Interview Questions - 14

Hello friends,

Hope everyone doing well, today I'm adding new post in servicenow developer interview questions series.  

1. How to restrict specific rows and columns of table.

2. If we have 2 fields as coalesce, will that require but or only 1 will work as well.

3. Can you give an example of Async business rule.

4. How to schedule an import.

5. What is multi-row variable set.

6. What is retroactive start sla.

7. What are the debugging methods available in servicenow.

8. What are email scripts.

9. What the best practices we have to follow in client script.

10. How to define reference field as choice list.

ServiceNow Developer Interview Questions - 8

Hello friends,

Hope everyone doing well, today I'm adding new post in servicenow developer interview questions series.  

1. I want to show a related list (Security incidents) when problem is assess state. How we can achieve this.

2. Create an UI action (create change) on problem table and on click of that UI action redirect to a new change request page. How you can do.

3. How you will populate data from third party system.

4. What are the objects available in display business rule.

5. I have requirement that when I change the assignment group then if the current logged in user is part of that assignment group then their name will be automatically set to assigned to field.

6. Let's say you having one sysID how you find the related record and also you don't know the table name as well.

7. What is the difference between work flow and flow designer.

8. When we have to use Query business rule. Explain with example.

9. Can we update the existing record from record producer.

10. What is the use of g_form.getReference() .

Note : It's my humble request if anyone knows the answer , please write in the comment with question number.

ServiceNow Developer Interview Questions - 9

Hello Friends,

Hope everyone doing well, today I'm adding new post in servicenow developer interview questions series.   

1. Why and How to use getXML() function.

2. What is the difference between UI policy and client script.

3. What happens when we uncheck global field in client script.

4. Can we use onchange client script as on load client script.

5. How to call client script in other client script.

6. How to store variable in a object in script include.

7. Can you explain any use of after business rule.

8. Can you explain any use of before business rule.

9. What is data policy and how it differs UI policy.

10. How to call script include in other script include.

11. What is call function. When to use.

12. How to rollback update set.

Note : It's my humble request if anyone knows the answer , please write in the comment with question numbe

ServiceNow Developer Interview Questions - 7

Hi Friends,

Today I'm adding one more post in the servicenow developer interview questions series.

1. What are the different types of authentication available in REST message ?

2. Can you please explain Oauth authentication type ?

3. Explain difference between catalog item and record producers ?

4. What are the different ways available to make any field read-only or mandatory ?

5. What do you understand by "weight" in notification ?

6. Can you please explain difference between performance analytics and normal reports ?

7. How do you separate the records related to different companies ? 

8. In which business rule we can use update() function ?

9. What are the advantages of using domain separation ?

10. What are the types of discovering CIs ?

11.  What are the different types of ACLs available ?

12. What are the different applications available in ITOM module ?

Bonus Question : What happened if we write after business rule but not check insert, update, query and delete option. 

Note : Please share this post to your colleagues who are preparing for servicenow developer interview and if you know the answer then please comment with question number that will be helpful for others.

ServiceNow Developer Interview Questions - 6

Hello Friends,

Because of your continuous love and support to my blog. I'm again come back to continue the servicenow developer interview series and adding one more my interview experience.

1. Can we call business rule in client script?

2. How to call script include in server side ?

3. Let's say I want to create a problem record when incident ticket is resolved. How we can achieve this.

4. I have requirement if any approvers in system is not respond within 5 business days, then we need to send a reminder mail to the approvers contains "Please take appropriate action". How we can achieve this.

5. Let's assume I want to fetch the report of incident and requested item table in single report. How we can do this.

6. Assume I need to create a button on incident form named "Get Detail" on click of that button I want a popup window where we can see the caller information like their user id, department and manager. How we can achieve this.

7. I have requirement that I want to add one more Priority that is 6-Casual in incident form. How we can do this.

8. Currently if you see in incident form that assignee is populated based upon the selected assignment group. I want to implement same functionality for caller field as well, means based upon the assignment group caller will be populated.

9. How we can add or remove catalog item from order guide.

10. What are script actions.

11. Let's say I have one excel sheet where we have userid (company_name\your_name) and mail id of the user is there. I want that userid and mail to be loaded on sys_user table, but user_id will populate normally in user_id means your company name won't there.

example : In excel user id will be like google\philip.lane3 but in sys_user under userID I want philip.lane3

12. Can we call event in client script. If yes then how.

13. I have a requirement that once I click on UI action a mail be triggered to the intended user but UI action will not visible after clicked. How we can achieve this.

14. There is one requirement that I'll get any update of incident via mail then complete mail should also be attached in the same incident. How we can do that.

Note : This questions are based upon my interview experience , so please share these questions to your friends who are preparing for servicenow developer interview. If you have any suggestion , please feel free to reach out me.

If anyone know the answers please comment, that will helpful.

ServiceNow Developer Interview Questions - 5

Hello Everyone,

 This is another post of servicenow developer interview questions series. I hope you like this content if yes please comment, so without any delay let's get started. 

1. What is the difference between getXML() and getXMLWait() ?

2. What is the difference standard and normal change ?

3. What to add a template for change request ?

4. How to hide Add to cart option for particular one catalog item?

5. How to call script include in server side and what is their syntax?

6. What are the different types of SLA's ?

7. Assume we have one reference field in the form and we want to populate current logged in user name in that field without using business rule and client script. How we can achieve it.

8. I have one requirement that when approver approve the change request from mail then same will be reflected in change request. How we can achieve it.

9. What are the different types of transform scripts?

10. What are the different types of choice actions available in transform map?

11. What is OLA ?

Note : These questions are based upon my previous interviews so please share your friends and colleagues who are preparing for servicenow developer interview.

ServiceNow Developer Interview Questions - 4

After getting positive response from your side, I'm writing one more blog in this series, so without wasting any time let's get start.

 1. What is CMDB baseline?

2. How to enable or disable an application?

3. What is a View? how it is different from database view explain with example.

4. Do Homepages and Content pages are added to the update sets?

5. What are Gauges?

6. How can you remove Remember me check box from login page?

7. What does the the client transaction timings plugin do?

8. What do you mean by foreign record insert?

9. How can you cancel a form submission through client script?

10. What is the difference between GlideRecord and GlideRecordSecure?

11. What is a BSM map?

12. In which Table update sets and customization are stored?

13. What is the difference between Next() and _next() method?

14. State the best practices of client script?

15. What is the processing order for Record ACL Rules?

16. How to enable automatic creation user creation from email?

17. How to control the script conditions of ACL rules to a table's Reference Fields?

If you found this article helpful, please share with your friends. Any suggestions or feedback please comment.

ServiceNow Developer Interview Questions - 3

 Hi Friends,

After getting your loving response from previous 2 blogs related servicenow developer interview questions. I can't stop my self to write 3rd part of this series. So without wasting any time let's start:

1. Give an example of Oncell edit client script.

2. Assume we have some retired CI's in system and we don't want those CI's anywhere in the system other than cmdb table so how can we achieve this.

3. Let's say we have created a new form where we have one reference field which referencing to the sys_user table. so tell me when we use lookup of that field will inactive user will show or not? If not then explain how system has identify what type (inactive/active) of users they have to populate in that field.

4. Give real time example of UI policy and data policy.

5. Explain Async Business rule with example.

6. How can you populate caller location in incident form using GlideAjax.

7. Suppose we have 20000 seconds, so how we can convert into days and hours.

8. What is CSDM.

9. How to print incidents whose priority is 1.

10. How enable/disable attachments in form.

11. What is the difference between variable and variable set.

12. What is identification and Reconciliation rules in CMDB.

13. What are Angular JS directives.

14. What is difference between SOAP and REST with use case.

15. What is Domain Separation.

Please share this post among all your friends who is preparing for servicenow developer interview. If you any feedback or suggestions feel free to comment. I'll definitely respond to it. 

ServiceNow Developer Interview Questions - 2

 Hi Friends,

Today I've given an interview in a well known MNC company for serviceNow developer positions. I'm here to posting all of the questions which have faced during interview. If you know the answer please put in a comment with question number.

1. How you call service side script in client side.

2. I want to populate user location on a incident form using GlideAjax, how can we achieve this.

3. What is script include.

4. What is difference between Synchronous and Asynchronous.

5. What is difference between async and after business rule. explain with appropriate example.

6. What is the difference next() and hasNext() method.

7. Which is best between client script and UI policy.

8. Give an example where we can use data policy rather than using ui policy.

9. What is fix script and explain when you have write in your organization.

10. What is Dictionary Over-ride. Explain with example.

11. What is the use of attributes in service catalog items.

If you have some other questions than this please post it, that would help others as well and don't forget to checkout my first blog for serviceNow Developer Interview questions - 1

https://servicenowcsa.blogspot.com/2021/05/servicenow-developer-interview-questions.html

ServiceNow Developer Interview Questions - 1

 Hi Guys,

Recently I have given an interview in a well known MNC company regarding servicenow developer. Here, I'm posting the questions which have faced during interview. If you know the answer, please comment.

1. Which will execute first UI policy or Client script.

2. What is difference between UI policy and data policy. Explain with example.

3. What is dictionary over rides. Explain with example.

4. How to restrict service catalog for particular user location. (assume location : US)

5. Write a script to print incidents number whose priority is 1.

6. How to add a new priority (assume we want to add P7).

7. What happened if we give a write access to a user but not read access in incident table.

8. How to restrict a application menu to particular user.

9. What is the use of coalesce.

10. Can we create a new incident using workflow.

11. What is user Criteria.

12. What is the difference between TOP and Global domain. Explain with example.

13. Can you give some name of module\applications\table which are not domain separated.

14. What are the errors you have faced when you commit update set from test to production instance.

15. What is the best practice when you going to start a new development.

16. Assume A,B and C are 3 customers on servicenow and C wants a access of A but not B. How can you do this.

17. Assume we have 10 customers in servicenow and you have onboarded a new customer and you have to apply a normal change process workflow for all customers. So in which domain you will create this change workflow.

Please comment if you know the answers and keep following me on blog for this types of helpful posts.