CSA Practice Test Set - 11

 1. What are the reasons organisations fail to complete implementation or realise business value from the CMDB? Select 3 Answers from the below options.

- Too many non-IT Configuration Items

- Ill-defined relationships among Configurations Items

- Inconsistent data quality

- Unknown Configuration Items

2. What is a good way to privately suggest an article revision to the knowledge manager from the Service Portal?

- Edit article

- Rate article

- Leave comments

- Flag article

3. Which user authentication method is used when it authenticates the username and password configured in identity providers  that have a matching user account in the ServiceNow instance?

- Local database

- Multi-factor

- External Single Sign-on (SSO)

- Digest Token

4. Which of the following is an example of a base table that is extended but itself is not extending another table?

- Change Request [change_request]

- Incident [incident]

- Task [task]

- Business Service [cmdb_ci_service]

5. What type of Flow Designer Trigger is needed for an Inbound Email Action?

- Application-based

- Schedule-based

- Role-based

- Record-based

6. If an end user wants to report an incident, where does he/she navigate to on the service portal?

- In the Quick Links Category in the Service Catalogue

- In the Can we Help you? Category in the Service Catalogue

- In the Software Category in the Service Catalogue

- In the infrastructure Services Category in the Service Catalogue

7. Which Flow Designer plugin is activate by default?

- Flow Designer Action Stop - Script

- Connect Spoke for Flow Designer

- The Flow Designer Support for the Service Catalog

- Demo Data for ServiceNow Flow Designer - Introspection

8. Which option does allow you to update existing Target Table records when importing data from an import set?

- Unique

- Transform

- Mandatory

- Coalesce

9. What role is required for a user to create or update access control rules?

- sn_sec_cmn.admin

- sn_si.admin

- security_admin

- sn_sec_int.admin

10. What do  access control list rules specify? Select 2 Answers from the below options.

- The relationship between the object and the operation

- The permissions required to access the object

- The object and operation being secured

- The operation required to access the object