CSA Practice Test Set - 3

 1. Which of the following are the different ways to create a favourite? Select 3 Answers from the below options.

- Drag an individual record to the Favorites Tab

- select the star of its corresponding section

- select the star of its corresponding application or module

- Drag the breadcrumbs of a filtered list to the Favorites Tab

- select the personalisation gear icon

2. What are the main sections when you are configuring email notifications? Select 3 Answers from the below options.

- When to send

- How often to send

- What it will contain

- Who will receive

- How to respond

3. Which role can switch their form view?

- task_editor

- view_changer

- service_viewer

- personalize_form

4. Which of the following are true statement about the admin role? Select 3 Answers from the below options.

- A user with only the admin role can not grant the security_admin role to the other users

- A user with only the security_admin role can add a user to a group that contains security_admin role

- A user with only user_admin role can grant the admin role to the other users

- Non-admin users cannot add a user to a group that contains the admin role

- To grant the admin role to a user, the granting user must also have the admin role

5. What do each record and each field correspond to in a table?

- Each record and field corresponds to row in a table

- Each record and field corresponds to column in a table

- Each record corresponds to a column in a table and each field to a row on that table

- Each record corresponds to a row in a table and each field to a column on that table

6. Who can add or remove widgets in a dashboard? Select 3 Answers from the below options.

- Dashboard owner

- Users with view access to the dashboard

- Users with edit access to the dashboard

- Users with dashboard_admin role

- Users with report_admin role

7. What functionality can you use to track the amount of time that a task has been open, to ensure that tasks are completed within an allotted time?

- Approvals

- Inactivity monitors

- Service Level Agreements

- Assignment rules

8. Notifications in the Now Platform occur through which of the following methods? Select 3 Answers from the below options.

- Workplace Chat

- Virtual Agent

- Meeting Invitation

- Email

- SMS

9. What do you configure to instruct fields how to behave on a form when a UI policy is triggered?

- UI Policy Action

- UI Actions

- Data Policy

- Client Script

10. What type of service catalogue item is used to create an incident or raise a HR case?

- Request a service

- Record producer

- Maintain service

- Order an item


No comments:

Post a Comment

Featured Post

How to configure field style of any fields