1. What report type does require you to have access to the data in order to view it?
- Bar chart
- Pie chart
- List report
- Donut chart
2. What is Configuration Management System (CMS)?
- A set of tools and databases that are used to manage an organisation's configuration data
- Relations between Configuration Items
- Components of an infrastructure required to deliver a product or service
- A database used to store configuration records throughout their life cycle
3. What phase of the Report Designer does let you choose colors, title and chart properties?
- Style
- Type
- Configure
- Data
4. What is a CI? Select 3 Answers from the below options.
- configuration_admin role
- Intangible (e.g. business services, email) entities
- Tangible (e.g. hardware, software, servers) entities
- Configuration Item
- Configuration Management Database
5. How do you define conditions that are evaluated against users to determine which users can access catalog items?
- User criteria [user_criteria]
- Catalog Client Scripts [catalog_script_client]
- Service Catalog Configuration / Properties [system_properties_servicecatalog_ui]
- Catalog UI Policies [catalog_ui_policy]
6. An Access Control List (ACL) rule only grants a user access to an object if the user meets all of the following permissions required by the matching ACL rule. Select 3 Answers from the below options.
- The script must evaluate to true or return an answer variable with the value of true
- Either the matching table-level or the field-level for the record ACL rules must evaluate to true
- The user must have one of the roles in the required roles list. If the list is empty, this condition evaluates to true
- The condition must evaluate to true
7. Which of the following record operations can be secured by ACL rules? Select 3 Answers from the below options.
- save_as_template
- personalize_choices
- download_attachment
- edit_task_relations
- import_to_excel
8. What are the three key attributes of every field? Select 3 Answers from the below options.
- Location
- ID
- Field Name
- Value
- Field Label
9. Which one of the following is a definition for transform maps in ServiceNow?
- A map to determine relationships between fields displaying in an Import Set to fields in an existing table
- A map used to trigger Business Rules before the data is queued in the outbound Web Service
- A map that is used to store the history of the incident records
- A map used to add data to encrypted fields
10. What are the benefits of Flow Designer? Select 3 Answers from below options.
- Provides multiple environments to build and visualize business processes
- Allows extending flow content by replacing workflows
- Promotes process automation by enabling subject matter experts to develop and share reusable actions
- Provides natural-language-descriptions of flow logic
- Provides configuration and runtime information to create, operate, and troubleshoot flows from a single interface
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