CSA Practice Test Set - 19

 1. What links show up when you click 'Go' to preview the upgrade version from the Upgrade Center? Select 3 Answers from the below options.

- Problem fixes

- Customer Success Center

- Known error articles

- Personalized release notes

2. What type of traffic can you apply an IP access control to your instance? Select 3 Answers from the below options.

- Bidirectional

- ServiceNow Internal

- Inbound

- Outbound

3. How do you embed report visualisations in the body of scheduled report emails?

- Select Embedded PNG

- Insert the report links

- Drag and drop images to the body section

- Include them as attachments

4. How can a user prevent their system from communicating with untrusted email addresses and domains?

- System restrictions

- Platform security

- Suspicious activity finder

- System address filters

5. What types of tests can be run by users to make sure CMDB works after upgrading and deploying new applications or integrations?

- Database duplication tests

- Simulation tests

- System integration tests

- Quick start tests

6. Which of the following functions can you perform using the HTML editor in knowledge articles? Select 4 Answers from the below options.

- Include HTML content

- Translate selected text

- Insert a basic table of contents

- Find and replace text

- Insert or edit a code snippet

7. Where can users author cross-enterprise workflows and create a single, unified process on the Now Platform?

- Process Playbook Designer

- Visual Task Boards

- Flow Designer

- Process Automation Designer

8. What variable types are available for a virtual agent conversation under the Variables tab when testing your topic? Select 3 Answers from the below options.

- Input variables

- Output variables

- Script variables

- Live Agent variables

9. What editor is used by knowledge authors to apply predefined formats, code snippets, table of contents, and find or replace text for a knowledge article?

- Plain

- CSS

- Java Script

- HTML

10. What HTTP request methods can be used in place of GET methods to return a response without a response body?

- HEAD

- PUT

- PATCH

- POST