CSA Practice Test Set - 20

 1. What is a user prompted to provide when an interactive activity runs within Process Automation Designer?

- It runs entirely behind-the-scenes and requires no user input

- Create a record in a form view

- Add work notes information

- Input in a Workspace playbook experience


2. What data type in a survey metric has the field validation option to validate email, IP address, phone number or URL?

- Number

- Reference

- Template

- String


3. What plugin does need to be activated to onboard a large volume of external users to a custom application in your instance?

- External User Self-Registration (com.snc.external_user_self_registration)

- User Registration Request (con.snc.user_registration)

- External User Registration (sn_ext_usr_reg)

- Integration - External Authentication Framework (com.glide.external.app)


4. How is the content of the email notification for expiring knowledge articles determined?

- Authors of the expiring knowledge articles

- Number of articles expiring in the coming month

- Valid to date of the expired knowledge articles

- Notification preference of the email recipients


5. What can you do with the Process Automation Designer? Select 3 Answers from the below options.

- Replace existing Flow Designer flows, subflows, or actions to automate process activities

- Connect multiple flows and actions into an end-to-end business workflow

- Organise process activities in a digitised task board interface

- Guide end-users to complete a process in a task-oriented interface, such as a playbook


6. What does Lane Filter in Visual Task Board enable you to create for cards that contain empty values, such as cards with no assignees?

- A separate lane

- A new filter

- A new card

- A separate board


7. What source types are available when viewing the source of a knowledge article search in the search log? Select 4 Answers from the below options.

- Classic: Now Platform application

- Portal: Service Portal application

- Workspace: Agent Assist in Workspace

- Knowledge Classic: Knowledge Management v3 or v2

- Mobile App: Now Mobile app


8. Which template can be created and saved for use as outputs in Flow Designer steps or actions?

- Complex objects

- Value map functions

- Legacy action numbering

- Flow roles


9. What variable type should be used for the requester when requesting a catalogue item on behalf of another user?

- Single Line Text

- List Collector

- Requested For

- Lookup Select Box


10. What service catalogue variables should be avoided in the Flow Designer for optimal performance?

- Flow Service  Catalog variables

- Single-row variable sets

- Masked variables

- Multi-row variable sets


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