CSA Practice Test Set - 24

 1. What is the minimum role required to create incident templates so you can create incidents for similar issues quickly?

- template_editor_global

- admin

- itil

- itil_admin

2. Which of the following are true statements about portals? Select 4 Answers from the below options.

- Containers can be fixed layout

- Viewport size changes when a page is resized

- Containers cannot be fluid layout

- Page layouts are responsive to device type

- Page layouts are responsive to screen resolution

3. What needs to be set for a CI class in the CI Class Manager to display in the Configuration item field look-up in the change form?

- Table Name

- Principal Class

- Display Name

- Extensible

4. What role is required to create and edit Access Controls?

- Security

- elevated_admin

- elevated_security

- security_admin

- admin

5. Which of the following is a true statement about importing data into ServiceNow?

- Every application has one staging table

- Every staging table can be used once

- Every import must have at least one Transform Map

- Every Transform Map must have at least one coalsce field

- Every date field has to be mapped

6. What is the purpose of Embedded Help? Select 4 Answers from the below options.

- Coach users on using a custom application

- Povide specific written or video-based instructions for a custom application

- Display content based on query parameter values

- Provide help if user's  preferred language is English

- Display content based on user role

7. What permissions can be assigned to users in groups? Select 3 Answers from the below options.

- Receive email notifications

- Provide a reference for alerts and notifications

- Raise a ServiceNow HI case

- Approve, change, or resolve incidents and requests

- Request a platform upgrade

8. What is the primary way to interact with the applications and information in a ServiceNow instance?

- ServiceNow Mobile apps

- Application Programming Interface (API)

- Service Portal

- Now Platform user interface

9. Which Common Service Data Model (CSDM) domain does Business Capability reside in?

- Sell/Consume

- CMDB

- Design

- Physical

10. Under which tab within the email notification configuration can you identify if a record insert or update triggers a notification?

- What it will contain

- What Digest will contain

- When to send

- Who will receive