CSA Practice Test Set - 26

 1. A fulfiller has completed all tasks for one of the items in a request, and the tasks are set to Closed. What happens in the workflow?

- The requested item is automatically set to Closed Complete

- The request is automatically set to Closed Complete

- The requester is notified that the request is Complete

- The requested item moves to the next phase of fulfillment

2. Which report feature is described by the following? Clicking on a report section displays a subset of the report's data in a new report.

- Drilldown

- Sharing

- On-demand report

- Widget

- Dashboard

3. Which of the following are part of the Common Services Data Model (CSDM)? Select 3 Answers from the below options.

- Base system CMDB core tables

- Guidance on service modelling

- A process or implementation guide for ITSM, SPM, APM, EM or other products

- Best practice for CMDB data modelling and data management

- An automatic fix for past implementations

4. Who is able to contribute if no User Criteria is specified for 'Can Contribute' in a Knowledge Base?

- Knowledge Base Managers

- User Criteria Admins

- No one

- All users

5. What deployment permissions can be assigned to a group or user for a specific application when using Manage Developers? Select 3 Answers from the below options.

- Manage update Set

- Flow Designer

- Upgrade App

- Publish to App store

- Integrations

6. Which of the following are possible outcomes when coalescing detects a match between a record in the staging table and a record in the target table? Select 2 Answers from the below options.

- Create duplicate records

- Keep the record already in the target table

- Halt the import and ask the user what to do

- Stop the import and delete the previously imported records

- Overwrite the records in the target with the source data

7. Which incident field is used to predict the Configuration Item and Service fields' value via Predictive Intelligence solution definitions?

- Subcategory

- Category

- Description

- Short description

8. What does each column in the list interface correspond to?

- A property

- An attribute

- A field

- A table

9. Which of the following are true statements about Data Policies? Select 3 Answers from the below options.

- Data Policies are dependent on how a record is updated

- Data Policies are script-free, server-side application files.

- Data Policies have a condition as part of the trigger.

- Data Policies can take different actions when the Conditions field evaluate to true or false.

10. How can one user temporarily become another user for testing purposes?

- Open the User menu and select the Elevate Roles menu ite. Select a user to impersonate.

- Select a user to impersonate with the User Picker in the banner.

- Open User Administration > User, select a user, and click the Impersonate user related link.

- Open the User menu and select the Impersonate user menu item. select a user to impersonate.