CSA Practice Test Set - 27

 1. Which of the following describes how a user knows what view they are seeing? Select the best response.

- Open the Additional Actions menu and select the View menu item to see the current view

- The view name is listed in brackets next to the record's display name in the form header.

- View form annotations to see the the current view name.

- Open form Designer to see the current view name.

- Each user can only see one view for a form, so the view name does not matter.

2. Which of the following list features requires permission to conduct?

- Editable

- Searchable

- Selectable

- Sortable

3. What file formats are available when exporting currently displayed records in a list? Select 3 Answers from the below options.

- TXT

- XML

- JSON

- DAT 

- CSV

4. Which of the following can be used to create configuration items (CIs) in the CMDB? Select 3 Answers from the below options.

- Creation via the incident management process

- Creation triggered by asset management

- Creation via service catalog fulfillment processes

- Creation via the change management process

5. Which of the following are Notification preferences that users can manage? Select 4 Answers from the below options.

- Include/exclude attachments in notifications

- Enable/disable notifications

- Add a new channel (email address, mobile device or push notifications, SMS, voice)

- Disable receipt of specific notifications

- Apply a schedule to a notification

6. Which of the following is the ServiceNow application used to construct and test API requests to a ServiceNow instance?

- REST API Explorer

- REST Request Builder

- REST Message Explorer

- REST API Provider

7. Which of the following describes how to create a field on a table with Form Designer?

- From the Fields tab, drag the Fields type onto the form and configure the field

- From the Field Types tab, drag the field type onto the form and configure the field

- Double-click Insert a new row... in the form to enter details for the new field

- Click the New Field button in the form section and configure the field

- From the fields tab, drag the field onto the form and configure the field

8. Which of the following are the data visualisation strategies in ServiceNow? Select 3 Answers from the below options.

- Reports

- Tables

- Charts

- Dashboards

9. Which of the following are captured in an update set? Select 3 Answers from the below options.

- Tasks

- Schedules

- Views

- Fields

- Roles

10. What are the three different request methods in the Service Catalogue? Select 3 Answers from the below options.

- Request

- Submit

- Save

- Order

- Wishlist